Thompson: 204-939-3991 | Winnipeg: 204-294-3782

Our Policies


Travel policy

  1. Consumption of Liquor, smoking , vaping and any sorts of drugs not allowed on the bus. If somebody is found intoxicated on the bus or in the depot will be taken off the bus without any refunds. Federal law does not permit smoking (including vaping and marijuana)
  2. Passengers should be at the depot or Winnipeg airport to check at least 15 minutes prior to departure time.
  3. NCN Thompson bus lines have a ZERO tolerance for ILLEGAL DRUGS, ALCOHOL, WEAPONS, VERBAL OR PHYSICAL ABUSE (toward other passengers and staff) and/or any UNRULY BEHAVIOR. This applies to the buses as well as any offices. You will be asked to leave if this rule is not followed. There will be no refunds if one is either asked to get off the bus or not allowed to board. NCN Thompson bus reserve the right to refuse to board if a passenger is under the influence of any substance or drugs or intoxicated.
  4. Pets (medium and small size) are allowed on the bus, pets have to stay in the kennel/pet carrier all the time during the bus ride. However, SERVICE ANIMALS that are trained and registered, will be permitted to travel with the person at no additional charge with the proper paperwork. The animal must have the appropriate documentation, or they WILL NOT be permitted onboard. PLEASE call 48 hours in advance before your trip to make sure your animal is permitted to be onboard. Emotional support animals are NOT allowed to be onboard
  5. NCN Thompson bus will not be responsible for any lost or broken luggage. Passengers are requested to collect the luggage right at the time of getting off the bus. Any unclaimed luggage will be kept at the depot for a maximum of 30 days.
  6. Any lost items on the bus like cell phones , wallets, ids, purses , glasses or any other valuables will be kept lost and found for a maximum of 30 days . NCN Thompson bus will not be responsible for any lost items. Passengers are requested to collect all there respective valuables before getting off the bus

Terms & Conditions

Reservations are made via phone or online.

Phone: 1-204-939-3991

All methods of reserving require VISA, AMEX or MasterCard payments at the time of booking to secure bookings. When you receive a confirmation number, the booking is actually made and likewise confirmed. If you don’t get one, please let us know.

All booking are Non refundable. There will be a $5 transfer fee for date change on the reservation. 

Travellers without reservations will be accommodated on a stand-by basis, subject to seat availability.

Although we love animals and are fierce defenders of their rights, due to allergies and so on, Pets are not permitted with the exception of service animals.

Thank you for choosing Thompson Bus

Privacy Policy

Last updated: August 16, 2018

Thompson Bus (“us”, “we”, or “our”) operates the website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at

Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name (“Personal Information”).

Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy
Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Children under 13 has provided us with Personal Information, we will delete such information from our servers immediately.

Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Thompson Bus

Cookies Policy

Last updated: August 16, 2018

Thompson Bus (“us”, “we”, or “our”) uses cookies on the website (the “Service”). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third- parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service
more useful to you.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How Thompson Bus uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes:

* To enable certain functions of the Service

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

* For the Chrome web browser, please visit this page from Google:

* For the Internet Explorer web browser, please visit this page from
Microsoft: <>

* For the Firefox web browser, please visit this page from Mozilla:

* For the Safari web browser, please visit this page from Apple:

* For any other web browser, please visit your web browser’s official web pages.


Where can you find more information about cookies

You can learn more about cookies and the following third-party websites:

* AllAboutCookies: <>

* Network Advertising Initiative: <>